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Please note, this is not your account number.

Customer numbers are 10 digits
?HelpForgotten Username/Customer number?
You will find it on the letter we sent when you registered, or the one we
sent when you opened your online account.

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Alternatively, call us on 0345 850 4041 and we will be able to help.
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  • We will only ask you for 3 characters from your password.
    If you are asked for your full password, please call 0345 850 4041.
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  • For more information on protecting your accounts(s) please visit Security.
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9am-1pm Saturday
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