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All documents that you send must be originals or certified true copies. Please follow these guidelines to make sure we can accept what you send to avoid delays:

Who can certify:

• Chelsea Building Society Branch employees
• Bank employees
• Accountants
• Solicitors (including Barristers)
• Commissioner for Oaths - this is a title held by almost all UK and Irish solicitors and some Legal Executives.
• Independent Financial Advisers or mortgage / insurance brokers. Must be FCA registered and will need to provide their FCA number when certifying.
• Post Office employees

How to certify copies:

The person who certifies your copy must include the following on EVERY page of your copy/copies. (For lengthy documents, such as accounts, the person certifying can state the following on the first page: the number of pages in the document and that they have seen and certify the full copy as a true copy of the original.)

Certification wording

1. “I certify that this document is a true copy of the original.” If the document is photo ID, they should also state “and is a true likeness of the individual.”
2. Full Name & Signature
3. Profession
4. Business Address including company name.
5. Telephone Number

Getting your documents to us

• Post to Central Processing, Chelsea Building Society, Yorkshire House, Yorkshire Drive, Bradford, West Yorkshire BD5 8LJ
• We recommend you wait until you have all your documents and post them together as we don’t start processing until we’ve received all the documents that we’ve requested.
• It’s also a good idea to send documents “signed for” or “guaranteed delivery” to speed up the process and to ensure original documents are safe. Even if you send certified documents rather than originals, if these go missing, this will cause delays as you’ll have to make new copies and get them certified in accordance with the above.