Your home may be repossessed if you do not keep up repayments on your mortgage.

Request a mortgage appointment at your local branch

Our friendly and qualified Mortgage Advisers can support and advise you through all the stages of the mortgage process. We have a wide range of products suitable for first time buyers, customers looking to move home or those individuals simply
re-mortgaging from another lender.

You can use our online form if you would like to request an appointment at your local branch, this can be either face to face or over the telephone, whichever you prefer – just let us know when you complete the form.

What does the process involve?

During your appointment the Mortgage Adviser will have a detailed discussion with you so that they understand your circumstances, your needs and your preferences.  This will help them to identify the most suitable products and they will explain clearly how the different products work and what the benefits of each are.

To help with the appointment it would be useful if you had available the following documents:

  • Recent payslips and bank statements.
  • Details of any existing life policies you may already have in place.
  • Passport or driving licence and a utility bill for identification purposes.

Our products and the application process will be explained to you in plain English so you will be clear how the different products work and what the benefits and risks are.

At the end of the appointment you will be provided with important documents which will outline the costs involved in taking out a mortgage.  You will be able to apply straight away if you are ready or you can take the documents away and think things through.  Of course if you want to return for another chat at a later date that’s fine too.

Please note:

Our online booking form does not guarantee an appointment at the date and time you have requested and due to the competitiveness of our mortgage products it is not always possible to arrange an appointment at short notice.

However, once we receive your request we will contact you to advise if the date and time you have requested is available and if not arrange an alternative time to suit you.

If your enquiry is about an existing application that you have already completed then please call our contact centre on 0345 1200 842.

 

 

Chelsea Building Society and the Chelsea are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Principal Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.

References to 'YBS Group' or 'Yorkshire Group' refer to Yorkshire Building Society, the trading names under which it operates (Barnsley Building Society, the Barnsley, Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies.

Buy to Let mortgages are not regulated by the Financial Conduct Authority.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

*Calls to 0800 numbers are free of charge from a landline or mobile. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.

Chelsea Building Society and the Chelsea are trading names of Yorkshire Building Society. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in theFinancial Services Register and its registration number is 106085. Principal Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ.

References to 'YBS Group' or 'Yorkshire Group' refer to Yorkshire Building Society, the trading names under which it operates (Barnsley Building Society, the Barnsley, Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies.

Buy to Let mortgages are not regulated by the Financial Conduct Authority

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

*Calls to 0800 numbers are free of charge from a landline or mobile. Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.

Get in touch with us:

  • Call us:
    http://www.thechelsea.co.uk/contact/index.html
  • Find a branch:
    http://www.thechelsea.co.uk/contact/branch_finder.html
  • Manage your accounts online:
    http://www.thechelsea.co.uk/security/online_help.html